Despite a significant increase in international tourists, largely due to the operation of the Tulum International Airport, local hotels have yet to reach full employment. As a result, hotel employers are turning to young individuals from nearby Mayan communities to fill these roles.
Post-pandemic, hotels have been operating at around 80% labor capacity. This figure is easier to gauge in all-inclusive hotels, which typically experience less staff turnover, according to Carla Patricia, director of the Tulum hotel association.
To find potential employees, recruiters have ventured as far as remote villages, offering young people professional internships. Some hotels have reached out to nearby Mayan communities like Macario Gomez and Francisco May, while others have extended their search to more distant locations like San Silverio.
However, these recruitment efforts are not just about filling vacancies; they also involve education. The industry needs well-prepared individuals, Patricia emphasized.
The director also noted the positive impact of the Felipe Carrillo Puerto Airport on the Central and South Zone of the state. This has led to an increase in foreign tourists, although comparative statistics with previous years are still being generated.
Currently, the destination is operating at about 70% capacity. As the area continues to grow as a tourist destination, there will be a greater need for individuals specialized in tourism or airport and tourist transport. This will necessitate more employees, housing, education, and other basic needs.
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