In Quintana Roo, only 40% of businesses, shops, and firms have installed surveillance systems. This figure increases significantly when considering micro, small, and medium enterprises (MSMEs). Marco Erosa Cárdenas, president of the National Chamber of Electronics, Telecommunications and Information Technology Industry (Canieti), emphasized during the Fourth International Congress of Information Technology Applied to Security in Cancún that surveillance technology is now so affordable, it should be a standard budget consideration.

Despite rising insecurity, many companies continue to neglect the security of their businesses, leaving them vulnerable to direct theft, information theft, extortion, and cyber fraud.

Cárdenas stressed that in Quintana Roo, the use of information technology for security has significant room for growth. Of the businesses, shops, and firms, only 40% have a video surveillance system installed. When considering MSMEs, only 30% utilize at least one closed-circuit surveillance system to deter crime.

Cárdenas argued that businesses must recognize their shared responsibility for public security and view investment in security not as an expense, but a necessity. He highlighted the proven effectiveness of camera systems and surveillance technology in preventing crime, deterring criminals, and providing valuable evidence to authorities when crimes do occur.

The most urgent needs for the business sector include preventing property crimes such as theft, but also addressing challenges like information theft, cyber fraud, extortion, and protection fees.

Cárdenas warned that information theft can be perpetrated by outsiders and, often, by employees themselves. Many employees use personal devices for work, which can lead to significant data loss when they leave the company. This risk is heightened when employees work from home, as it becomes increasingly difficult to control information once it leaves the company premises.

Cárdenas emphasized that even small businesses that don't handle confidential information should still invest in security. He pointed out that all employees have access to information about who enters and leaves the premises, as well as how the business operates. This information could be exploited by criminals if obtained from employees, underlining the importance of comprehensive security measures.